Boden is a British clothing retailer that sells women, men, and childrens’ clothing lines online and through mail order and catalog. Boden was founded in 1991 by Johnnie Boden and started primarily as a mail order business. Their headquarters are located in London, United Kingdom, but have offices and warehouses in the United States. They initially launched this company with only eight different menswear items and the following year they launched their women's line. Boden didn’t setup in America until 2002.
Boden’s first shop was opened in Hangar Lane, London in 2004. They currently have over 1200 dedicated employees and ship approximately 12,500 parcels each day from their warehouse in Leicester. They work hard at keeping their business ethically aware and responsible. Boden joined the Ethical Trading Initiative in 2008. Their goal is to improve ethical and sustainable trade all across the world. Boden only uses recyclable and renewable resources to make their catalogs. They also partnered with Rainforest Concern to help preserve and maintain the rainforests located in Colombia and Ecuador.
Boden carries the latest clothing lines for men, women, and children and bring in sales of around 300 million pounds and are considered the second largest United Kingdom clothing brand that can be found in the United States. Sales in the United States were totaling around $150 million.
Boden carries the latest trends and fashion for men, women, and children. Boden takes pride in being able to offer high-quality products at affordable prices. If you would like to save even more on the styles you love, consider searching online at PromoPony for Boden coupon codes to add additional savings to your order. You can find Boden coupon codes that could potentially save you twenty to thirty percent off your order, or receive an extra $10 off, and sometimes receive free and discounted shipping when it is offered. Once you find your Boden coupon code on PromoPony, simply enter it in during your checkout process to receive your deep discounts.
Boden sells products online and through mail order and catalog. They have seasonal style options as well as newborn clothing options available. They have their lines such as Baby Boden for girls and boys, Mini Boden for girls and boys, and Johnnie B. for girls and boys, which is their new line for teenagers. Among their other many products you can find:
You have the option to order from the catalog by clicking “Order from the Catalogue” on the top right-hand side of the screen. You will then be prompted to enter the item code from the catalog, and your results will be displayed to the right of the search box.
To order after just looking through their online selections, make your final selections and add them to your shopping bag. When finished, click on the “Shopping Bag” icon in the top right of your screen, it is here that you will be able to review, update, or edit your cart selections. You can choose to create an account, sign in as a guest, sign in as a returning customer, or checkout with PayPal. Your order will display to the right, and underneath this, you will see a box so that you can enter any promotional coupon codes you may have. The next step is to enter your shipping and billing address information and review your order and enter your payment details. When finished, click “Submit Order”. You will receive an email confirmation once your order is placed.
Boden offers free shipping on all orders that total over $49, even if you do not have a Boden coupon. Anything under this $49 mark can take advantage of their flat rate Standard Shipping price of $5. Standard Shipping takes between five and seven days. Premium Shipping takes an estimated three to five business days as long as the items to be shipped are in stock at the time. This option costs $7 for the shipping fee and takes three to five days, as long as the order is placed before 3 pm on a business day. If the order is placed after 3 pm, it will ship on the next business day. If this is the case, be sure to add one day to the delivery estimate.
Finally, Express Shipping is expected to take only one to two business days but comes with a higher shipping fee of $25, and not all items are eligible for this shipping option. Be sure to review all shipping options before you place your order to ensure you receive your products in time.
Boden takes pride in their products and is committed to their customer's high levels of satisfaction with the merchandise they receive. They offer no-hassle returns as long as the returns are done within ninety days of the purchase date. During a sale, this ninety-day return window decreases to seven days for returns. They want to be sure they can get the merchandise back and restocked before the sale ends.
If you find you are still not satisfied, and the ninety-day window has passed, Boden offers a 365 Day Returns Guarantee. This guarantee means that if you find that you are still not pleased with the merchandise you have received after the ninety days, you have all the way up until the anniversary of placing your first order, no questions asked.
To send back items for return, simply send the package back using the Smart Label that was included with the packing slip. Once received it can take anywhere from ten to fourteen days, or up to twenty-one days to process the refund. Boden asks that you send all returns by certified mail and do not send them back to the United Kingdom. The $7 shipping fee will be deducted from your refund.
To offer free shipping on all returns, they would have to compensate for the extra cost elsewhere. Instead of raising the prices of their clothing, they have chosen to opt out of free return shipping. Continuing to charge for return shipping saves their customers money in the long run by providing the same great merchandise at the same low prices. If you have any questions, you can call a customer service representative at 1-866-206-9508.
All return packages should be sent JP Boden 180 Armstrong Road Pittston, Pennsylvania 18640-9628. Your nine digit tracking number can be found on the Smart Label. They accept all garments, even those that have undergone a small amount of wear and tear. However, if the items are returned damaged or with excessive visual wear, your refund will be adjusted according to the amount of damage that was inflicted.
There are several different ways that you can reach out to a customer service representative at Boden to answer any questions you may have or address any concerns related to their products and the service they offer. You can use the contact form on the website located at the bottom of the page under “Contact Us”. You will fill in your full name, email address, account number or zip code, the type of inquiry, and write a short message. Click “Submit”, and a representative will get back to you as soon as they can.
You can also email a customer service representative at custserv@bodenusa.com or call 1-866-206-9508 Monday thru Friday 8 am to Midnight Eastern Standard Time and Saturday and Sunday 8 am to 10 pm Eastern Standard Time. Finally, you can write to them at Boden, 180 Armstrong Road Pittsburgh, Pennsylvania 18640-9628 United States.
You can also view the FAQ on their website if you have any common questions answered during the hours that the customer service is closed.
Boden is the premier store to purchase clothing for the entire family. All of their products are incredibly high quality and top of the line. Although they offer high quality gear, their prices never break the bank. You can find even lower prices at Boden if you use a Boden coupon. Boden coupon codes are easy to come by when you search online at PromoPony. All of the Boden coupon discounts can be used multiple times, but you can only use one promotional offer per order. Offers, promotions, and discounts can also not be used on Limited Edition Lines, sale items, or gift vouchers. You can find your Boden coupon for May 2018 by visiting PromoPony here.
