America’s Guitar Center is the world’s largest retailer of musical instruments. The company was founded in 1959 by Wayne Mitchell in Hollywood, Los Angeles. It is headquartered at Westlake Village, California and has 260 retail stores across the US and also sells its products through its online store. Guitar Center was initially called The Organ Center and was majorly identified as a retailer of electronic organs for homes as well as churches. Almost a decade after its inception, the company was renamed as Guitar Center and it grew into the largest retailer for all types of musical instruments and accessories. Guitar Center is considered the easiest as well as quickest way to find all musical gear under one roof.
Largest retail chain of musical instruments in the world
Headquartered at Westlake Village, California
Founded in 1959 by Wayne Mitchell
Easiest and quickest way to find all types of musical instruments and accessories under a single roof
Has more than 260 retail stores and employs more than 10,000 members
Top quality musical instruments and accessories are featured at the most reasonable price rates at Guitar Center. The company also offers up to 25% discount on selected products online as well as in-store. Like the perfect icing on the cake, PromoPony offers fantastic discount coupons for all product categories available in the Guitar Center online store. While shopping with Guitar Center, customers can enter the promo code from the PromoPony coupon and enjoy great savings easily.
The four main product categories at Guitar Center include:
Under the “Products” category, the online store features all types of musical instruments and accessories that can be subcategorized as:
Amps & Effects
Live sound devices
Band & Orchestra
Apart from the brand new collection of musical gear, the website also features used gear is excellent working condition and at reasonable price. Guitar Center has several years of experience in evaluating musical instruments and ensures all used instruments are 100% functional and all parts of the device are intact.
Find limited edition guitars that exemplify the finest quality and advanced electronics of all products available at Guitar Center.
The Vintage collection of musical instruments in Guitar Center are timeless possessions that are otherwise very hard to find anywhere in the country. Special coupons from PromoPony can be applied to this rare collection of products from Guitar Center.
Apart from selling top quality musical instruments and the related accessories, Guitar Center is also the right place to avail other services such as musical instrument repair services, installation services for all professional instruments, technical support, custom designing of acoustic system for different facilities, technical consulting before purchase of instruments and planning of instrumental training and classes based on the interest of the customer.
To find the desired instrument or the musical accessory in the Guitar Center online store, the name of the product can be entered into the search box present right beside the company logo on the home page. Alternatively, music lovers can browse through the different product categories of the store and find amazing deals and meticulously plan the use of PromoPony coupons across their desired range of products.
Before beginning the product search, customers can change the website settings to reflect their choice of country and currency for all products. This can be done by clicking on the “Change country” tab on the lower right corner of the website.
Finally, when a product is chosen, the buyer must follow the below steps in order to complete the process successfully.
Step 1: Review the details of the product including the price, the shipping policy, the returns policy, customer testimonials and shipping options.
Step 2: Any questions relating to the product can be clarified by calling 888-553-1105 or by opening the chat using the “Chat Now” link below the product description.
Step 3: Click on the “Add to cart” tab and a pop-up screen appears. If you need additional protection coverage from Guitar Center for your product, purchase a suitable plan else click on the “No thanks” tab.
Step 4: Review the complete summary of the order and proceed to checkout.
Step 5: Users can complete the order process by creating a new account, by using their existing Facebook, Google or Paypal account or as a guest buyer.
Step 6: The final review of the order is completed and the coupons are applied. If the buyer chooses to have the products delivered rather over the in-store pick up option, the shipping address is entered into the order processing form.
Step 7: Finally, the payment details are entered and once the payment is finalized, a confirmation mail is sent to the email address of the buyer.
The item number and the order confirmation mail are held safely by the buyer for later reference.
Guitar Center offers free shipping for most of its products within the United States. However, free shipping does not apply to products that are categorized as too big or heavy, products under clearance sale, special orders (custom orders) and vintage products.
Guitar Center takes 24 hours for the order verification process followed by 4-5 days for shipping within the US. Products that are not in stock may take a few more days to be dispatched.
Guitar Center offers a shipping time guarantee for every order and in the case of failure to meet the guarantee, Guitar Center promises 20% off on the next order placed within 90 days (allows maximum discount of $500). This guarantee offer does not apply to orders with shipping address outside the contiguous United States.
Delivery time also depends upon the time the order was placed. Orders that contain in-stock items and were placed before 4 PM Eastern time are shipped on the same day. However, all orders that are placed after 4 PM Eastern time (2 PM in the case of shipping from the retail store) are shipped the following day. The table below illustrates the different shopping options available at Guitar Center:
Type of Shipping
Time taken for delivery of order
4-5 working days
3-5 working days
Two Day Express
2 working days
Next Day Afternoon Delivery
1 working day
Alternatively, customers who are seeking immediate delivery of products can place the order online and collect the products from their nearest store (the website has an in-built functionality to locate the nearest store). All details pertaining to delivery options mentioned above apply to the United States only. Guitar Centers ships its products to more than 100 countries and shipping policies may differ from one country to another.
Guitar Center offers top quality products at great prices. Music aficionados love the shop for its incredible prices, discount coupons and advanced electronics. However, in some cases, customers are not completely satisfied and opt to return the products. Guitar Center allows full refund returns for most products within 45 days from the date of purchase. To be eligible for the full refund return policy of Guitar Center, the following conditions must be satisfied:
Returned items must be placed in their original package with all related accessories, manuals, and warranty papers.
Items must be returned in their original state without the slightest sign of damage.
Items returned in the nearest store are free of shipping costs. For online returns, shipping charges and product handling charges are deducted from the total amount to be refunded.
If the product to be returned belongs to the Vintage category, then the returns process must be initiated within 3 days. In the case of live show devices like lighting machines, fog machines, recording devices, DJ equipment and workstation keyboards, the return request must be sent within 14 days from purchase.
A sanitization fee may be applicable for some instruments like woodwind instruments and mouthpieces.
Clearance items, discontinued products, software-related products, earbuds, earplugs and certain other items from Guitar Center are not eligible for returns.
The highly responsive customer care team at Guitar Center can help customers with all types of queries starting from placing an order to applying discount coupons. To contact a customer care associate from Guitar Center, customers can choose one of the following ways.
1) Call the team at 866-498-7882 between 6 AM and 8 PM on weekdays and 7 AM and 7 PM on weekends.
2) Write to the team through the “Email Us” link on the website.
3) Click on the “Chat Now” option located to the right corner on the upper part of the website.
Guitar Center attracts all kinds of music lovers with its vast collection of products and great prices. PromoPony offers exciting coupons that make shopping with Guitar Center truly enjoyable!
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