In The Swim Coupons

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$50Discount
Promopony
Spend over $50 and get free shipping!
Valid for: New and existing customers
No Minimum order value
$50Discount
Promopony
Camping and hiking gear up to $50 off
Valid for: New and existing customers
No Minimum order value
10%Discount
Promopony
Extra 10% off Devinci Newton XP bike
Valid for: New and existing customers
No Minimum order value
5%Discount
Promopony
Don't miss this Dainese Closeout Sale! Get 5% off
Valid for: New and existing customers
No Minimum order value
$10Discount
Promopony
New customers save $10
Valid for: New customers
Minimum order value: $75

In The Swim is America’s most popular pool supplies and equipment store. Headquartered at Illinois, the company owns a vast collection of pool essentials, equipment and related accessories and serves thousands of customers every year. In The Swim was founded in 1982 by a young couple who worked from the garage of their home. Slowly and steadily, the company expanded, established its own warehouse and offered multiple, new products. By 2008, the company owned 9 distribution centers and a comprehensive product portfolio. In the Swim is considered as the ultimate destination to make pools and hot water tubs more enjoyable. Customers can use PromoPony coupons to purchase the products of In The Swim at discounted rates.

Key Facts About In the Swim

Key facts about In the Swim

  • Leading supplier of good quality pool supplies and equipment
  • Founded in 1982  and headquartered at Illinois
  • Owns a vast product portfolio and serves thousands of customers every year


In The Swim video


Buy high-quality pool supplies with free In The Swim coupons from PromoPony

In The Swim offers top class products at reasonable prices and coupons from PromoPony help buyers to enjoy greater savings while shopping with the online retailer. To use the coupons from PromoPony, buyers must apply the promo code from the coupons to the online orders process. In The Swim coupons from PromoPony offer some of the best deals that are certain to fetch the maximum savings for the buyer.


What are the main product categories at In The Swim?

In The Swim offers an extensive collection of pool products placed under the following categories:

  • Chemicals
  • Equipment
  • Accessories
  • Covers
  • Pool Liners
  • Toys & Floats
  • Pools
  • Spas
  • Parts
  • Commercial

Coupons from PromoPony can be applied across all product categories while placing an online order.

How do I place an order at In The Swim?

How do I place an order at In The Swim?

To place an online order with In The Swim and make use of special coupons from PromoPony, follow the below procedure.

Step 1: Enter the product name or number in the search field to locate the desired product. Customers can also browse through the main product categories listed on the top part of the website to find the relevant product.

Step 2: Choose the product you wish to buy by clicking on the name of the product.

Step 3: Review the product specifications and read customer reviews to understand the product better and analyze its performance.

Step 4: To buy the product, enter the required quantity by using the drop down box placed close to the product name. Then, click on the “Add to Cart” tab.

Step 5: A pop-up box appears to display the contents of the virtual cart. Customers can continue shopping and add more products to the cart or continue with the checkout process by clicking on the “Check out Now” option.

Step 6: In the next step, users can either proceed to the final part of the checkout process as a Guest User or create a new account with In The Swim to complete the orders process.

Step 7: The final part of the checkout process consists of three sections:

Shipping address: Enter the complete shipping address of the purchaser and mention the required details about the pool. The buyer must also mention if the shipping address and the billing address of the order are the same.

Billing and Payment: Apply promo codes from PromoPony coupons and enter the payment details.

Review Order: Make a final review of all the products and their respective quantities in the order list.

Step 8: Click on Confirm order to complete the online orders process. A confirmation mail with the order number is sent to the email ID of the purchaser. The mail must be retained for further references.

For all custom orders, buyers must contact the customer care team.


Delivery options at In The Swim

Delivery Options at In The Swim

In The Swim processes in-store orders on the same day and if the order is placed before 4 PM CST, then the products are shipped on the same day too. Generally, all orders are dispatched within 2-4 business days. Orders placed on a non-working day can take 2-3 additional days to be processed.

Shipping within the US is free of cost (within the 48 contiguous states) but a small fee for product handling is charged for all orders. The handling charges are as listed below:

Order value
Product handling fees
Orders with total value of $25 or lesser
$8.99
Orders with total value greater than $25 but lesser than $100
$9.99
All orders over $100
$10.99

The following regulations define the Shipping policy at In The Swim:

  • In The Swim offers Express Shipping too. To use this facility, customers must call the support team at 1-800-288-7946. Express shipping within the US is not free.
  • If an order consists of multiple items, then In The Swim may deliver each product separately but the customer will be charged (product handling fees) only once.
  • For shipping addresses outside the US (Hawaii, Alaska, Puerto Rico and APO addresses), the customer takes full responsibility of the shipping cost and all other additional costs (sales tax and other location-based fees). Customers from these locations must call the customer support team at 1-800-288-7946 or write to customerservice@intheswim.com to calculate the shipping charges for their order.
  • Certain products of In The Swim are marked as “Special Items”. These items take additional time to be delivered.
  • Products that are labeled as “Over-sized Delivery” can take up to 3 weeks to be delivered. The approximate delivery time is mentioned next to the product and additional shipping charges may be applied for the delivery of these products. Also, it is mandatory that the purchaser signs the delivery copy while receiving these products.
  • For any enquiries regarding the shipment of products from In The Swim, customers can call the support team and request for the relevant information. To make the process easier, the purchaser is expected to have the order number readily available.

 

Returns at In The Swim

Customers love all products from In The Swim and shopping with the online retailer is more exciting with special coupons from PromoPony. However, in some cases, return of shipped products becomes inevitable. In The Swim accepts product returns within 14 days from the date of purchase and offers full refund too. If the product is returned between the 15th and the 30th day, restocking fees of 15% to 20% will be applied. Returns beyond the 30th cannot be accepted. Customized products from In The Swim cannot be returned.

To return a product to In The Swim, customers must follow the below steps:

Step 1: Fill the details on the back side of the shipping form sent along with the order. All customer details along with the reason for return must be mentioned in the form.

Step 2: If the received product was damaged or if it is a case of incorrect delivery, customers must report the same by calling the customer care team at 1-800-374-1500.

Step 3: Mail the product in its original package through prepaid FedEx or US Mail or UPS to the following address:

In The Swim

Attn: Returns Department

In The Swim

320 Industrial Dr.

West Chicago, IL 60185

Step 4: When the return is processed, the refund will be paid in the original form of payment.

In The Swim is not responsible for the loss of return item during shipping and does not accept COD or collect shipments. Customers are recommended to choose the most reliable shipping provider for the returns and keep the shipping receipt safely until the refund has reached their account. For any queries regarding the returns process, customers can call 1-800-374-1500.

In The Swim Customer Service

In The Swim customer service

The Help Section of the website features answers to the most common queries of customers. Additionally, the customer care team of In The Swim is available 24/7, 365 days in a week to attend to customer concerns. Customers can get in touch with the support team either through email or call them directly.

For customers who prefer the email, the following email addresses must be noted. For all general queries about the various products of In The Swim, write to drpool@intheswim.com. For queries regarding shipping, payment, coupons, returns and product warranties, write to customerservice@intheswim.com. Customers who have problems while accessing the website can contact the team through webmaster@intheswim.com.

Customers who prefer to talk to a representative directly, can call the team at 1-800-288-7946 (for residential pools and spas) or 1-800-765-7946 (for all commercial pool products). Customers can also contact the team through fax (1-800-766-5329 or 1-800-448-7329)


In the Swim coupons 2018

In The Swim is the most reliable destination to buy pool essentials and equipment. Grab special coupons from PromoPony to enjoy shopping with In The Swim with no concerns about budget. PromoPony coupons always surprise customers with amazing price deals. To know more about our special coupons, sign up for our newsletter today and we will be happy to send the best coupons straight to your email address.

The best from In The Swim
  • Spend $50 and get $10 off
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Total Offers 3
Total Hits 5
Best Discount $10 Discount