James Allen

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Founded in 2006, James Allen’s mission was to bring consumers the largest selection of the highest quality diamonds at the best prices all from the comfort of their own home. And while the business is still considered fairly new, the four founders of this fine jewelry ecommerce store have a combined experience of over 60 years.

James Schultz, Dean Lederman, Michele Sigler and Oded Edelman came together to create James Allen. All four of these creative minds have experience in the diamond and jewelry business and, by combining their talents together, James Allen quickly became the largest privately owned online bridal and diamond jewelry retailer in the world. James Allen is the only retailer that present each of its ring settings and hand selects their over 100,000 conflict-free diamonds. James Allen features its 360-degree Diamond Display Technology, which diamond manufacturers worldwide are in awe of. Because of this, they give James Allen the first pick of all the best gems.

Key facts about James Allen


Key facts about James Allen

  • Founded in 2006 by James Schultz, Dean Lederman, Michele Sigler and Oded Edelman.
  • The four founders have over 60 years of combined experience.
  • The largest privately owned online bridal and diamond jewelry retailer in the world.
  • Is the only retailer that presents each of its ring settings.
  • Hand selects each of their over 100,000 conflict-free diamonds.
  • Features a 360-degree Diamond Display Technology.


Use James Allen coupon to save money

It’s no surprise that engagement rings and wedding bands are expensive, and while James Allen is more affordable than other fine jewelry retailers, especially when you compare prices to quality, you can make it even more cost effective by using a James Allen coupon. Redeeming the coupon is easy and just needs to be entered in the promo code box when checking out. After clicking on “Apply”, you will be able to see the savings instantly in your newly updated order summary.


The main categories at James Allen

  • Engagement Rings
  • Wedding Rings
  • Diamonds
  • Gemstones
  • Fine Jewelry

More than just engagement and wedding rings


More than just engagement and wedding rings at James Allen

While James Allen is known for their exquisite engagement and wedding rings, that is not all they offer. In fact, James Allen has a large selection of fine jewelry that isn’t connected to walking down the aisle. Just visit their Fine Jewelry section to find a wide array of diamond and gemstone jewelry that is perfect for any occasion. From diamond stud earrings to design-your-own two-stone rings, James Allen provides hand-crafted jewelry that you cannot find anywhere else.


James Allen is more than a jewelry shop

Along with offering stunningly beautiful diamond and gemstone jewelry, James Allen has a lifetime warranty, 60-day free resizing, free engraving and lifetime upgrades for loose diamonds. Their lifetime warranty states that, all items will be free from any manufacturing defects at the time the piece is delivered, and they will maintain and repair their jewelry for a lifetime. This includes free re-polishing, cleaning services, rhodium plating and prong tightening.

The James Allen 60-day free resizing includes all wedding bands and engagement rings, accept alternative metals and eternity brands, and is valid for one resizing within the first 60 days of purchase. If the free engraving is available for the product you want to buy, it will be presented to you as an option during the checkout process. The engravings can be any combination of letters and numbers up to 20 characters.

James Allen’s lifetime upgrade for loose diamonds means that you can exchange the diamonds for a 100-percent credit as long as the replacement diamonds are 2-times or more greater in value. The diamonds you want to upgrade must be in their original condition and have the original laboratory grading document.


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How to place an order with James Allen

Once you have browsed the James Allen site, adding the desired items to your cart, and are ready to checkout, click on the “Cart” link located at the top of the page. This will take you to your virtual shopping cart. Continue by clicking on the “Checkout” button, and choose whether to sign in with an existing account or registering a new account. Enter any James Allen coupon codes you have by clicking on the “Coupon Code” link located under the order summary. After you have entered the code, click on the “Validate” button to apply the code to your order. If the code is valid, your new order total will update under the order summary.

The next step is to enter your payment method. James Allen accepts Visa, MasterCard, American Express, Discover, Paypal, Wire Transfer and their flexible financing for approved customers. Once your payment information has been entered, add your shipping and billing details and review your order. Make sure to look over your order info to ensure everything is correct. Click the “Submit Order” button when ready to place your order. You should be redirected to an order confirmation page, and expect a confirmation email shortly after placing your order.

How to place an order with James Allen

James Allen delivery conditions

James Allen offers free shipping worldwide for all their products, and every order – no matter what the amount – is insuranced for your and their protection. Orders are securely packed to help ensure they reach their destination in perfect condition. Furthermore, every piece of James Allen jewelry is beautifully packaged, and engagement rings are shipped in a white and red box that is embossed with the James Allen heart-shaped butterfly. Inside the box is a smaller red and white box that is hiding the engagement ring. James Allen wants all their engagement rings to look and feel like a surprise and special occasion, as they should.

Orders totaling more than $500 are shipped using FedEx Priority Overnight, while orders under this amount are shipped by FedEx Two Day Saver. International orders over $500 are shipped via FedEx International Priority and those under $500 are shipped using USPS or FedEx Economy. While James Allen prides itself on fast shipping, all orders are only shipped once they pass through their quality control. Engagement rings and jewelry are shipped in about 1 to 3 weeks, while loose diamonds ship immediately once they pass the inspection.

James Allen will send an email to the address on file once your order has shipped. This email will contain the tracking number, which can be used on the James Allen website to track your shipment.


James Allen return policy

If you’re not satisfied with your order, return it to James Allen within 30 days of the ship date for a full refund or exchange. James Allen will even pay for the item to be shipped back to them. If, however, the item returned is engraved, you will be required to pay a $25 re-polishing fee. To begin the return process, contact the James Allen customer service department via their toll-free number. The representative will walk you through the return process, which will require you mailing the item back to the company via the prepaid, fully insured label. Some items, such as special orders, cannot be returned. Contact customer service to find out if your order is eligible for a return.

James Allen customer service

James Allen customer service

James Allen’s customer service team is highly revered and consists of non-commissioned jewelry and diamond experts that are available 24 hours a day, 7 days a week. For questions or concerns, call them at their toll-free number, chat with them via their live chat, send them an email or send them a message via a convenient online form available on their website.

James Allen also offers real-time diamond inspection service that is a first of its kind in the industry. Their experts will share a screen with you and, with super zoom magnification, will inspect your diamonds, informing you of its attributes.

James Allen coupons

James Allen coupons 2018

At PromoPony, you will find the best and most current James Allen vouchers for April 2018. Once you find the James Allen coupon that fits your needs, just enter the code when prompted during the checkout process. Using a James Allen coupon code lets you enjoy their large selection of fine jewelry without paying full retail price. Make sure to visit PromoPony regularly to find all the best deals for James Allen, as well as your other favorite stores.