Party City is the largest party supplies retailer in the United States and Canada. Party City was founded by Steve Mandell in 1986 when their first store was opened in East Hanover, New Jersey. The retailer is headquartered at Rockaway, New Jersey and operates more than 900 stores (both company-owned and franchise outlets) across the US and Canada. Retail outlets of Party City are found under different names like Party City and Halloween City. The retailer offers its merchandise through popular ecommerce stores and also through its own online store. The extensive collection of party accessories, costumes and other supplies from Party City are designed, manufactured or contract-manufactured in different locations of the world.
Largest party supplies retailer in the US and Canada
Founded in 1986 by Steve Mandell in East Hanover, New Jersey
Headquartered at Rockaway, New Jersey
Operates more than 900 stores (company-owned as well as franchise outlets)
Holds an extensive collection of all kinds of party accessories, costumes and other fun things
Party City has all that one needs to party and have fun. Smart shoppers have double the fun by grabbing the best coupons from PromoPony. PromoPony coupons can be applied to all types of merchandise sold at Party City. While ordering your favorite items online, enter the promo code from the Party City coupon and save more and more money with each purchase.
From baby showers to milestone birthdays, themed parties to Halloween nights, devil costumes to being the Disney Princess, Party City has everything you need to brighten up an occasion, party, competition or a get-together. The main product categories of Party City are:
Party City takes the responsibility of offering every single item that a customer needs to host a birthday party. Popular items included under this category are party essentials, tableware, themed party accessories, holiday party accessories, toys, games, balloons, baking supplies, candies, wedding party accessories and baby shower arrangements.
Birthday Party Supplies
Birthday party decorations vary based on the age and gender of the person celebrating their special day. Party City offers all birthday party-related supplies and accessories to match the unique style and demands of its customers.
Party City offers Halloween costumes for infants, toddlers, young children, men, women, couples and for people with the plus sizes. Explore the special clearance sale for Halloween accessories and be prepared to rock the next Halloween party.
Themed costumes, costumes and accessories based on different colors, customized costumes, hats and t-shirts are all available at Party City at great prices. Grab a PromoPony coupon and shop for the best costumes at discounted rates.
Party City has profound experience in the party supplies industry and therefore shares its unique insights with its customers. The retailer proposes multiple party ideas and makes it easier for the customers by supplying all the required accessories at great prices.
To place an order for a particular party accessory, customers can make use of the search option and quickly find the desired product. However, it is highly recommended to browse through the vast collection of merchandise at Party City to gain amazing party ideas and explore various costume options.
Once the desired product is chosen, the complete product summary appears. The customer can review every detail of the product, enter the quantity required and click on the “Add to Basket” option. After a product is added to the shopping basket, the below steps follow:
Step 1: The customer can view or edit the basket, continue shopping or proceed to checkout.
Step 2: To check out the shopping basket, the customer can either create an account with Party City or continue as a guest user.
Step 3: To the right side of the screen is the order summary, the shipping charges and the provision to apply the promo code from the PromoPony coupons.
Step 4: Customers can create a new account by using their email address and are required to enter their billing address, contact information and shipping address. These details are stored into the account of the customer and automatically retrieved every time the customer shops with Party City.
Step 5: Guest users do not have to create a permanent account with Party City and are required to provide their contact details and shipping address each time they shop with the brand.
Step 6: Before completing the order process, the customer must enter the email address that will be used for tracking the shipment and also choose the desired shipping option.
Step 6: In the next step, the order confirmation is given and the payment is processed.
Step 7: Once the payment is confirmed, a notification mail is sent to the customer’s email address and the order number is noted to monitor the shipment of the purchased items.
Orders placed via Partycity.com are shipped to all states of the US and the District of Columbia. Party City does not support international orders. The retailer offers the following options for shipping of items:
Orders with value above $75 dollars are eligible for the free shipping option. Customers must use the promo code “FREESHIP” to take advantage of this facility. Party City ships orders to PO boxes (ground shipping via USPS) and military addresses too. Orders can be tracked by using the order number and all orders are marked as Review, Warehouse, Pending or Shipped.
Party City follows the 30-day return policy for all goods bought through the online store. Online purchases (except the online only products) can be mailed to the Party City Returns department or can be processed at a Party City a retail outlet. To be eligible for the full refund 30-day return policy, the following conditions must be satisfied:
The customer must enclose the shipping receipt of the order while returning a product.
Products must be unused, packed in their original package and show no traces of misuse or damage.
Customized products (invitations, banners and so on), helium tanks, partial party kits cannot be returned to Party City.
Seasonal products such as Halloween costumes or Christmas accessories must be returned one week before the actual festival day.
Shipping costs and product handling charges are not refundable.
To initiate the returns process with Party City, the below steps must be followed,
Step 1: Review the return policy of Party City to ensure that the product is eligible for the full refund return.
Step 2: Contact the customer care team to obtain the RAN (Return Authorization Number). Customers can also generate the RAN by using the “Request a Return” link on the Party City website.
Step 3: Enclose the product in its original package along with the shipping receipt and mention the RAN on the outer cover of the package.
Step 4: Use any traceable method to mail the package to Party City.
Party City takes few business days to review the return and credit the amount through the original form of payment.
The FAQs section of the Party City website offers a whole plethora of information about shopping with Party City. In the case of further doubts and queries, customers can use one of the following options to get in touch with the customer care team.
1) Call the team at (800) 727-8924.
2) Fill the online enquiry form through the “Customer Service” link.
3) Contact the HQ by writing to them via post.
Shopping with Party City is enjoyable and coupons from PromoPony are the frosting on the cake! Sign up for our newsletter and find out more about our exciting coupons for April 2017. Grab our great offers and promo codes straight out of your inbox and save more money every day!