Staples is a popular name in the global office supplies industry since 1986. Headquartered in Massachusetts, Staples owns more than 3000 retail stores, spread across the US, UK, Canada, Europe, Australia, Asia and New Zealand. Apart from office supplies, this Fortune 500 Company offers paper and print solutions, technology products, safety and medical supplies, promotional supplies and furniture both in store and online.
Staples is a popular name in the global office supplies industry since 1986. Headquartered in Massachusetts, Staples owns more than 3000 retail stores, spread across the US, UK, Canada, Europe, Australia, Asia and New Zealand. Apart from office supplies, this Fortune 500 Company offers paper and print solutions, technology products, safety and medical supplies, promotional supplies and furniture both in store and online. Staples consists of three business segments which include North American Stores and Online, North American Commercial and International Operations. The Staples online store offers easy navigation and interesting discount coupons and thus allows customers to enjoy easy and efficient shopping as well as savings.
Staples offers genuine, high-quality products at unbeatable prices. Free coupons and promo codes from PromoPony further add to the excitement of shopping by enabling customers to save substantially. It doesn’t matter if a customer is able to locate their desired products at a discounted rate or not, because free coupons from PromoPony come in handy and make shopping more fun and stress-free. PromoPony offers discount coupons and promo codes for all product categories listed in the Staples online store.
While visiting the Staples stores, customers are recommended to explore one of the below offer zones to find their favorite products at the best market price.
Daily Deals: From furniture to technology products, Staples features selected products at great deals every day. These deals are generally valid for 24 hours but the time period can also be extended by popular demand.
Weekly Deals: Customers can visit the online store every week to find the amazing weekly discounts and deals from Staples. Alternatively, they can also sign up for the weekly newsletter and they will be updated with the best deals straight to their inbox.
One hour Pick-Up Deals: To benefit from discounts of up to 50%, customers can order their favorite product online and pick it up at their nearest store within an hour.
Coupons: Staples Rewards program members can simply grab the special deal coupon code and use it upon checkout to enjoy outstanding discounts on all product categories. Staple coupons cannot be used for redeeming cash.
Free Shipping: Staples Rewards members can get free shipping for all orders above $14.99.
To enjoy the best savings, customers can pick one of the above categories and combine deals with free Staples coupons from PromoPony.
The product portfolio at Staples is made up of the following main categories:
Customers shopping through the Staples site by using the different product categories obtain a more holistic view of what’s on offer at the store. They also find it easier to plan their shopping needs based on their available funds and coupons which are available.
Apart from the wide selection of ready-to-ship products from Staples, the company also offers customized print services, marketing services, technology-based services and shipping services.
For instance, a customer who wants to build a new logo for his start-up and print out his business cards, letterheads, envelopes and so on can approach Staples. Staples acts like a one-stop shop allowing customers to build a brand from scratch and establishing it through more than one channel.
Personalized gifts such as printed T-Shirts, postcards, invitations, wall art, calendars and enlarged photographs are also offered at Staples.
Customers can combine some of the best coupons from PromoPony with the Staples mobile app to enjoy a more convenient and money-savvy shopping experience. The shopping mobile app from Staples can be used with both the Android and Apple interface and is both smart phone and tablet friendly.
To find the desired products at Staples, you can navigate through the different product categories listed on the right corner of the website. Alternatively, customers can also use the centrally placed search box to list all the related products to their search term. When the a product name is clicked, the website takes the customer into a more detailed screen where all product details are explained. Placed right beside the product image is the “Add to Cart” option along with a provision to enter the required quantity. Once the “Add to Cart” option is clicked, the consumer has the choice of checking out the chosen product or continuing to shop for more Staples products.
Regular customers use their existing Staples account to checkout their products while first timers are requested to create to a new account. Also, consumers can simply choose to complete the shopping process as a guest without the need for a Staples account. At this point, Staples will intimate a shipping date and the pre-tax bill amount. After reviewing the complete order summary, customers must enter their shipping address along with a contact number. Staples allows the customers to add coupon codes, promotional codes, pre-paid cards and rebate details before they enter their credit or debit card details. Once the payment details are entered, the “Place my Order” button must be clicked to complete the process.
An estimated delivery date is provided with every order placed and the time taken for the delivery of an order depends upon the terms and conditions of the shipping carrier, the location of the buyer and the products in the order list. All deliveries are made between 9 AM and 5 PM on weekdays (public holidays excluded). To reschedule the delivery time, customers can contact the customer service team in advance. An additional option is for buyers to place the driver release agreement at their doorstep and the driver delivering the order will accept the same as a proof of delivery authorization.
The Orders page on the Staples website helps customers to track the order status by using the order number and the pin code. To track an order, customers must follow the below steps:
Step 1: Make a note of the order number that is indicated in the order confirmation form.
Step 2: Click the “Track Order” tab on the right side corner of the webpage.
Step 3: Enter the requested details and obtain the exact status of the order placed.
Staples follows the free return policy (full refund for returns) for all orders placed through the website as well as over the phone. To be eligible for this service, the product must be returned in its original package along with its UPC (Universal Product Code), all additional attachments, manuals and the invoice. All products bought from Staples can be returned at any time except for technology supplies and furniture (the maximum allowed refund period is 14 days). Also, all AppleCare Plus products must be returned within 30 days and returns received beyond this time period will be directed to Apple for partial refunds.
To return a product bought via Staples online store, follow the below steps:
Step 1: Click on the Returns tab found in the My Orders page.
Step 2: Select the item to be returned and mention the reason for dissatisfaction with the product.
Step 3: Confirm return address and contact number/email and click the Submit button.
The return confirmation mail will be sent within a few minutes and this service can be used by both Staples account holders as well as guest shoppers. All refunds will be paid back into the buyer’s original payment method.
From placing orders to using the promotional coupon codes, the all-inclusive help center at Staples assists customers with a wide range of queries and doubts. Staples also has a special service called the “Product Concierge” which helps customers locate the specific product that they are looking for. To contact a customer care executive from the team, customers can:
1) Call the Staples team at 1-800-769-0800
2) Start live chat by visiting the “Contact Us” page
3) Write to the team via email
The customer support team at Staples is highly responsive and endeavours to offer the right advice at the right time for you.
Staples is indisputably one of the most affordable online stores for buying office supplies and furniture as well as technology solutions. Nevertheless, PromoPony makes shopping with Staples more fun and economical by offering free Staples coupons and Staples promo codes. The promotional codes and discount offers from PromoPony can be applied across all product categories and combined with other store-specific offers for better value. Shop at Staples with coupons from PromoPony and turn your living as well as working environment into a more chic and modern space at a great price.
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