T-Mobile is one of the largest wireless network operators in the US, employing around 50,000 people. Originally launched as VoiceStream Wireless in 1994, it was renamed T-Mobile in 2002, and the company now delivers wireless services to more than 67 million US customers. Its official website sells smart phones and tablets from all the major brands, as well as a wide range of accessories and bespoke call and data plans for your device.
T-Mobile’s motto is ‘Phones you want, prices you’ll love’. On their website you’ll find smart phones from the very biggest names including Apple, Samsung, LG and HTC, all at extremely competitive prices. You can buy devices for both Apple and Android operating systems, choose from brand new or certified pre-owned, and select your preferred option from a range of individual or family call and data plans to fit every need and budget.
The site takes you clearly and simply through the process of shopping for phones and SIMs, then adding any services and plans, in easy to follow steps. That means that whether you’re a tech fiend or tech-phobic, the whole experience couldn’t be easier or more straightforward. So if you’re looking to upgrade your phone, why not grab yourself a deal on the best brands around? And remember, you can turn those great offers into unbeatable ones with your free PromoPony coupon.
The T-Mobile site lets you browse products by brand, price, best-sellers or highest rated, and there are thousands of customer reviews for you to check out before you buy. You can also snap up lots of great accessories for your device, such as headphones, chargers, state of the art speakers or stylish cases, and there’s a wide selection of cutting-edge tech like smart watches, fitness trackers and other wearables to choose from.
There’s even a facility that lets you quickly calculate the worth of your current device and trade it in towards a new one, plus easy-to-use sections where you can get instant help and information on things like the best SIM cards or the latest software updates. As well as all of that you’ll find an online support community section where you can interact with other T-Mobile users to ask questions, solve problems and chat about T-Mobile devices and services.
Want all that but with even more convenience? Then be sure to download the handy T-Mobile app. That way you can manage your T-Mobile account with the absolute minimum of fuss. You’ll be able to shop, view your payment history, track your orders, pay your bills and more, whenever the mood takes you. You’ll also be able to get straight through to T-Mobile Customer Care with a single tap of your phone’s screen, and there are lots of troubleshooting tips as well. You can download the app from the T-Mobile site or via Apple’s App Store, Google Play or Microsoft.
You’ll need to create an account to shop online but that can be set up in a matter of moments. You’ll just need to enter your email and cell phone details and create a password. Then, simply browse the devices and read the reviews from other customers to help you choose. Each time you click on a phone the screen will clearly show you the price, list all the features and specifications and spell out exactly what the deal includes. There’s a facility that lets you easily compare the features with those of other devices, and you’ll also be able to see when the device is expected to ship along with clear, simple explanations of everything you need to do to get all set up once your order has arrived. It will also show you what accessories are available to buy for that particular device.
Then you’ll be given the option to ‘Continue Shopping’ or ‘Continue to Checkout’. If you choose to check out you’ll be able to review the contents of your cart first, along with the total charges, and you’ll be able to add any promotional discount coupons or codes such as your exclusive PromoPony coupon. Then simply enter your account information, choose your payment and shipping options and you’re all done. If you need help at any time you can type a question into the window in the top right hand side of your screen, or call the helpline number that’s also clearly displayed. And if you need any further help once you’ve taken delivery of your items there’s an extensive support section on the website, with easy to follow troubleshooting instructions for the different brands and models.
Free Shipping is available on phones and devices with all-new activations, so be sure to check out the offers before you buy. Standard Shipping (2 to 5 day delivery) is free on phones, but there are other options available, such as Standard Shipping for accessories (1 to 5 days), Express Overnight Delivery and Express Overnight Saturday Delivery. Prices vary according to each order and are calculated based on weight, with shipping and taxes applied at checkout. However, the full price will always appear on your order confirmation before you buy (and will always be cheaper with your exclusive PromoPony T-Mobile coupon, of course!)
If you buy online, you can get a refund or exchange your goods, as well as cancel your service activation without a termination fee, as long as you return your device within 20 days of receipt of your order. Returns or exchanges can be made for any reason provided you contact T-Mobile on 1-800-866-2453 and return your items along with proof of purchase and a completed T-Mobile Return Form. The goods must be in their original packaging, in working order and with no alterations to either hardware or software. Any accessories included as part of a promotional deal will also need to be returned. Shipping costs cannot be refunded, and in some cases other fees may also apply, and there are separate returns policies for goods bought in-store or over the phone.
To contact T-Mobile Customer Service you can call 1-877-453-1304 or just dial 611 from a T-Mobile device. Automated 24-hour help is available seven days a week and you can speak to Customer Service representatives from 3am to 10pm, seven days a week. If you’ve already downloaded the T-Mobile app then you can get straight through with a simple swipe of your device, otherwise you can also contact the Support Community via the T-Mobile website by choosing the topic you need help with, or write to them at T-Mobile Customer Relations, PO Box 37380, Albuquerque, New Mexico 87176-7380.
So, are you looking to get a top-grade tech update without breaking the bank, or just shopping around for some cool accessories for your device? Either way, you can do it for a lot less via the T-Mobile site, and remember, those big savings can get much, much bigger when you use your exclusive PromoPony coupon. The current January 2017 T-Mobile coupon is available right here, but why not sign up for our exclusive newsletter as well? That way you’ll make sure that every great deal and coupon gets sent straight to your inbox the moment it’s available, and you’ll never miss out on another deal again.