Home Depot is a home improvement store launched in the United States in 1978 by Bernard Macus and Arthur Blank. Today, they operate in all fifty states as well as in Canada and Mexico. In total, there are over 2,000 Home Depot locations; the largest Home Depot store is in Vauxhall, New Jersey. It is over 225,000 ft2. Home Depot specializes in building materials and DIY supplies, including tools and hardware, paint, electrical supplies, bathroom and kitchen supplies, doors, windows, appliances, blinds and decor.
Home Depot offers everyday great deals on everyday items such as bathroom fixtures, lighting, tools, and appliances. Home Depot’s Rebate Center offers overstock items for great prices, ensuring that you’ll get the best deals on home improvement supplies and garden accessories. Don’t forget to check out Home Depot’s Savings Center to find the Special Buy of the Day—an offer that can’t be beat.
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Home Depot offers a extensive range of building materials and home improvement supplies. The main categories at the Home Depot are:
The Home Depot app is available now for iPhone, Android, or iPad devices. The app allows you to locate a product within the store (down to the exact aisle location!), comparison shop, view images of the items you’re interested in, make a shopping list, chat with real home improvement experts, read reviews, and even use Home Depot’s augmented reality (AR) feature to imagine an item within the space of your home.
The Home Depot aims to help its customers in any way that it can, so in addition to a wide variety of products to choose from, they also have a tool and truck rental service to help you get the job done. Customers can rent a truck for as little as $19 for 75 minutes in order to make life a little easier. The Home Depot also have an excellent tool repair scheme, encompassing everything from snow blowers to table saws. In addition, if your tool has a dead battery, simply take it into your local Home Depot and the dedicated staff there will diagnose what’s wrong, give you a replacement battery and recycle the old one—handy and environmentally friendly!
When you’re shopping online at Home Depot, you can either view an item’s inventory at any specific Home Depot retail location, or simply add it to your online shopping cart by clicking the orange ‘add to cart’ button. Once you’ve added all of the items on your wish list to your cart, you can access your shopping cart by clicking the orange circular shopping cart image at the top right of the page. You can choose to have your item shipped either to a store near you or directly to your home. Make sure you enter the correct quantity of each item to ensure that you’ll have enough of what you need to finish your project. If you have a Home Depot coupon code, enter it in the text box where it says ‘apply a promotion code’ and click ‘apply’. Remember that coupon codes are case-sensitive. At the bottom right of the screen if you scroll down, you’ll see an estimated total with your shipping costs and total item costs. Click ‘checkout now’ to enter your customer information, shipping and billing data. Home Depot accepts the Home Depot Consumer Card, the Home Depot commercial card, Visa, Mastercard, American Express, Discover, PayPal, and gift cards. You will know if you have placed your order successfully if you are redirected to an ‘order confirmation’ page. If you do not see or receive an order confirmation, your order has not been placed.
Home Depot offers a wide range of shipping options to choose from when making an online purchase. Here are some more details about those options: standard shipping refers to small parcel deliveries. Standard Plus shipping is slightly faster, though processing time varies by product. It usually takes 2-3 days for delivery. Priority standard shipping are delivered by small parcel service and are packaged and shipped earlier than standard shipments. Expedited shipping guarantees a 2-day delivery by small parcel service; Express shipping guarantees 1-day delivery after processing time. A cost-saver option is available for products that weigh less than one pound. Curbside truck shipping is available by appointment— deliveries will be made to either a receiving area/dock for businesses or to the curbside for individual orders; the carrier will contact you to arrange a 4-hour window for delivery once the items have arrived locally. Basic home shipping includes doorstop delivery with no signature or appointment required. Threshold home shipping is also by appointment, and includes delivery across your first doorway or threshold (for example, into your backyard, garage, or the first room of your home). White glove home shipping, also by appointment only, includes delivery to the final destination/room for your item, unpacking and removal of any debris (no assembly included). Certified professional delivery, where a professional arrives to complete assembly and perform an inspection, as well as show you how to operate and maintain your item, is also possible. Bulk delivery, made by dump truck, is another option. Free shipping is available on most items under $45.
You may also choose to buy online and pick up your item in the store. Most items ordered through the ‘Buy Online, Pick Up in Store’ Service will be ready for pick up within two hours of the time you placed your order.
If you are unsatisfied with your purchase, most items can be returned within 90 days of purchase unless it is listed in Home Depot’s ‘Online Return Policy Exceptions’. You will be responsible for the shipping charges unless the error was due to the Home Depot. If you are returning a bundled item, you must return all of the parts to receive a refund. Refunds will be made back to the original form of payment. You can return items purchased online in person to any brick and mortar store throughout the country. If you do so, you will not incur return shipping charges and you may receive in-store credit. Please bring your shipping confirmation (with barcode) email or the credit card used to order your items along with you. If your item was delivered by UPS or FedEx, use the enclosed small parcel return slip to send back your return. You’ll receive credit once your items are received by our warehouse.
Home Depot’s online customer service is there to help with any of your questions regarding DIY, shipping, delivery, tracking your order and more. If you have questions and would like to speak to a representative, call Home Depot’s Online Customer Support at 1-800-HOMEDEPOT (1-800-430-3376). You can also click the ‘contact us’ page to get in touch via email. If you’d like to see if your question has already been answered, check out Home Depot’s extensive FAQ (frequently asked questions) section, where many of the most popular topics (how to check the status of an order, account sign-in, order cancellation and more) have dedicated answer pages.
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