The North Face Coupons

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Save 10% with email sign-up
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Free Shipping on every order
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Free Express Shipping on $49 orders
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The North Face is a popular outdoor products retailer in the United States. The company is owned by VF Corporation and it manufactures products to cater to the needs of students, outdoor enthusiasts, athletes, mountaineers, skiers, snowboarders and hikers. The North Face along with its sister organization Jan Sports, manufactures almost 50% of all the small backpacks used in the US. The company is headquartered at Alameda, California and was founded in the year 1968. Initially, the founders of The North Face, Douglas Tompkins and Susie Tompkins offered only climbing equipment through a single retail store. Soon the brand grew in popularity and its product portfolio expanded. Apart from offering its merchandise through popular retail chains and departmental stores, the company has more than 50 retail stores spread across the US and Canada. The North Face also sells its wide range of top quality products through its e-commerce store.


The North Face Logo


Key Facts about The North Face

  • Leading outdoor clothing and equipment manufacturer and retailer
  • Founded in 1968 by a couple named Douglas Tompkins and Susie Tompkins
  • Headquartered at Alameda, California
  • Has more than 50 retail stores spread through the US as well as Canada
  • Offers products of different kinds for outdoor enthusiasts like hikers, climbers and so on


Buy the best outdoor products at great prices with coupons from PromoPony

Good outdoor clothing and equipment must be durable, reliable and made of top notch quality materials. Products from The North Face satisfy these conditions and The North Face Coupons from PromoPony make shopping with the retailer 100% carefree too. Coupons from PromoPony can be applied to any product category of The North Face e-store. Consumers must simply apply the promo code from the coupon to the orders process and they are all set to enjoy great products and great savings.


The North Face Video


 

The North Face VIPeak Rewards Program

While The North Face coupons from PromoPony are the ultimate choice to save more while shopping, there is another interesting way to save and enjoy some shopping privileges with The North Face. The VIPeak Rewards Program offers the VIPeak Rewards Certificates to customers during the month of March. Members of the program earn credit points with every purchase and the points can be redeemed at any retail outlet or at the online store. Members of the program enjoy free returns, exclusive invites to special events and movie premiers and several other benefits throughout the year.

The North Face VIPeak Rewards Program


What are the main product categories at The North Face?

The North Face features five main product categories and they are:

Men’s: Includes jackets, vests, shoes, bottoms and other accessories. Buyers can also shop for clothing and accessories based on their favorite outdoor activity.

Women’s: Includes jackets, vests, shoes, bottoms and other accessories. Buyers can also look for special gifts and shop for clothing and accessories based on their favorite outdoor activity.

Kids: There is a separate section for boys and girls. Clothing for infants and toddlers are also featured in this section.

Shoes: Exclusive collection of shoes for men, women and children.

Equipment: This product category includes five subdivisions and they are Backpacks, Technical Packs, Tents, Luggage and Duffels and Sleeping Bags.


 What are the main product categories at The North Face?


How to place an order with The North Face?

To order a product from The North Face, choose the desired product by either browsing through the product categories or use the search option to the right side of the website. Once you click on your favorite product, follow the below instructions to complete the orders process.

Step 1: Once a product is clicked, you can view the product summary and a magnified image of the product.

Step 2: The customer must review the different features of the product (for instance, the color options, size, material and so on) and glance through the product ratings and customer reviews to obtain a clearer idea about that particular product.

Step 3: Select the right size of the product (make use of the Fit Finder facility if unsure about the right size) and click on the “Add to Cart” option. If there are any queries about the product, then use the Live Chat option on the right side of the product summary for assistance.

Step 4: A pop-up screen appears on the right corner of the screen and displays the list of products in the cart. At this stage, shoppers can either continue to shop for more products or click on the Checkout option to complete the orders process.

Step 5: Once the Checkout option is chosen, a detailed summary of all items with their respective prices is displayed. Customers can still choose to continue shopping after reviewing the total value of the order.

Step 6: To complete to orders process, click on the “Secure check out” option. Customers can also choose to complete the process by paying via PayPal.

Step 7: Customers must now enter their shipping address, choice of shipping method, gift options if needed and then proceed to the billing process.

Step 8: The billing address and payments details (all major credit and debit cards are accepted) are entered and the PromoPony coupons are applied.

Step 9: Once the payment is confirmed, a notification mail for the completion of the order is sent to the email ID of the buyer.

Step 10: Buyers must make a note of the tracking number from the mail in order to monitor the shipment of their order.

How to place an order with The North Face?

Delivery Options at The North Face

The North Face ships its products to any valid address within the 50 states of the US. The North Face offers three shipping options which include:

  1. Ground Shipping – Free for most products and the time taken for delivery is between 5 and 7 business days.
  2. 2-Day Delivery – Charges an additional shipping fee of $17.50 and takes 2-3 business days to deliver the products.
  3. Overnight Delivery – Products are delivered within 2 business days and this option charges $25.


Returns at The North Face

The North Face accepts product returns within 60 days from the order date. The following conditions must be noted in order to check eligibility for returns at The North Face.

  1. Online Purchases can be returned through mail or directly at one of the retail stores of The North Face. Items purchased using the PayPal account must be returned through mail only.
  2. The customer must hold the receipt of the order or the packing slip to be eligible for the returns process.
  3. Items to be returned must be unused or unwashed.
  4. Customized products cannot be returned or exchanged or altered.
  5. To be eligible for easy and free online returns, customers are recommended to sign up for the VIPeak Membership with The North Face.

To return a product online, the customer follow the below steps:

Step 1: Customers must create an account with The North Face in order to enjoy a smooth returns process. To create an account, click on the Sign In option found on the top right corner of the homepage. The details from the past orders are obtained automatically and thus the returns process becomes simpler and quicker.

Step 2: Customers must choose to obtain the refund either in the original form of payment or as an E Gift card. Refunds through the credit or debit card can take more than one billing cycle to be processed while gift cards are issued within 24 hours.

Step 3: Customers must print the packing slip and place it into the returns package.

Step 4: The package is mailed to the address mentioned in the packing slip. Customers can make use of any reliable mail service that allows easy tracking of the shipment. Alternatively, customers can also make use of the pre-paid shipping label and drop off the package at a FedEx location. This service will be charged $7 and will be deducted from the refund amount.

To return a product to the retail outlet, locate the closest store and return the original package with the packing slip. Once the receipt is verified, the payment is processed.


Returns at The North Face


Customer Support at The North Face

The North Face has a highly responsive customer support team that addresses all types of enquiries from customers. To contact the team, choose of the below options:

  1. Call the team at (888) 863-1968 between Monday and Friday from 8AM to 11PM EST. Weekend enquiries must be directed to the same number between 9.30AM and 6PM EST.
  2. Live Chat is also available from Monday to Friday between 8AM to 11PM EST. The customer support chat team works on weekends too and between 9.30AM and 6PM EST.
  3. The Email Us link on the website allows customers to forward their queries directly to the team.

For all warranty-related enquiries, US customers must call 1-855-500-8639 between 7AM and 3.30PM PST, Monday to Friday.


The North Face Coupons 2018

Bargain hunters love PromoPony for its wide variety of coupons and their easy-to-use nature. To find out more about the exciting collection of coupons from PromoPony, sign up for our newsletter today. Once you sign up for the exclusive PromoPony newsletter, fantastic coupons come your way and shopping becomes double the fun. Grab your favorite coupons for July 2018 and save more and more money with each purchase.  

The best from The North Face
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