Vonage

Vonage Coupons

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Vonage is a cloud communications service that caters to consumers and businesses. Their company is based on VoIP (voice over internet protocols). Vonage headquarters are located in Holmdel, New Jersey. The company was founded by Jeff Pulver and Jeffrey A.  Citron in Edison, New Jersey in 2001. They offer a variety of plans for personal, small business, mid-market and enterprise industries.

Vonage offers their services in over sixty international locations including Canada and the United Kingdom. They offer United States based plans, as well as international calling while providing premium service features such as boomerang, dedicated fax lines, enhanced call forwarding, voicemail and call block.

Vonage helps people connect through broadband devices nationally and internationally by offering low-cost phone services for consumers. They use your existing high-speed internet connection to transform the way your phone service works. Vonage offers local, long distance and international phone calling plans. With Vonage, you are also given the option of keeping your existing phone number or registering a new one. They offer free shipping on their products and low monthly costs to operate it.

Key facts about Vonage


Key facts about Vonage

  • Launched in 2001 in Edison, New Jersey

  • Over 60 international locations, including Canada and the United Kingdom

  • Retailer of calling services


Save money with a free Vonage coupon

Certain areas of the country have limited options when it comes to phone plans. Vonage has solved this problem for many consumers by offering low priced phone plans. You can take advantage of Vonage phone plans for use both personally and by your business. You may even be able to lower the cost of your next Vonage bill by using a Vonage coupon. A Vonage coupon may lower your total bill by 10%, 20%, or even 60%! Visit PromoPony to find the latest Vonage coupon codes on the market. Simply copy the Vonage coupon from PromoPony, and enter it into the checkout page to get your discounted price.

Vonage products


Vonage products

Vonage offers a variety of VoIP plans that include nationwide and international calling. You will also receive premium phone features and unlimited calls, with a thirty-day money back guarantee on all services. The Vonage box is included with your service agreement. You will also receive free shipping and activation with your order if you use a Vonage coupon. Vonage offers service plans for both residential and business customers.

Business services include a dedicated fax line and the option to have a toll-free number assigned to their plan. Business plans also come with waived set-up fees and a discounted monthly service. There is a Vonage coupon offer available through their website that cuts the monthly service fee down. Call 1-844-324-0337 for pricing options for these particular plans.

New customers that agree to a one-year term agreement can take advantage of Vonage coupon offers such as the Vonage North America Plan. It is only $9.99 for the first twelve months, plus applicable taxes and fees. This plan provides you with unlimited calling across the United States, low per minute rates for international calling, and you also have access to the Vonage Extensions App.  

The following is a list of premium features you can receive through Vonage:

  • Wifi Calling

  • Selective CallBack

  • Vonage Voicemail Plus

  • Dedicated Fax number

  • Toll-Free Plus

You can also link your Vonage service with up to two mobile phones through the Vonage Extensions App. You can have your calls from your home phone automatically forwarded to your mobile device when you are not at home. Vonage coupons through their website also provide you with the absolute best and lowest prices. You can save over a hundred dollars in device fees, shipping fees, and installation.  You can find these Vonage coupon deals on PromoPony. You may find savings of over 60% on all plans, including international plans, at PromoPony.


Vonage video



How do I place an order with Vonage?

To place an order, simply go to the Vonage webstore and choose the plan that best suits your needs. Before doing this, make sure you have a high-speed internet connection, a touch tone phone, shipping address, and credit card handy. After you choose your plan, Vonage will ask if you would like to keep your existing phone number or register for a new one. You will then place your order to receive your Vonage box and activate your service. Shipping, activation, and the Vonage box are always free of charge, even without a Vonage coupon. All you are paying upfront is your monthly service fee on the selected plan. You may be able to find a Vonage coupon for a lower monthly service fee on PromoPony.

After you have placed your order, you can expect to receive your box within the timeframe of the shipping option you have chosen at checkout. Shipping will take 3 to 5 days after the order is placed. Once you receive your equipment, follow the easy to follow installation and activation instructions and your service is immediately ready to use. 

To install your new Vonage box and begin taking advantage of service, you must first install the box. To install, unplug your internet router from the AC outlet and connect your Vonage box with the blue cable that they send you with your box. After you plug the blue cable in, you can plug your router back into the outlet. Finally, connect the power supply to the box and plug it into the outlet and connect the phone to the box with a standard phone cable. Listen for the dial tone.  Step by step instructions is included with the Vonage box.

You can also call 1-800-608-5590 to place your order for new Vonage Service.  All accounts are managed online, and they have paperless billing.  The credit card you have on file with them is automatically charged the monthly service rate, including taxes and fees. To cancel your service, you must call 1-VONAGE-HELP. Vonage does not allow cancellation requests that are submitted through email.

Delivery conditions at Vonage


Delivery conditions at Vonage

Vonage offers a thirty-day money back guarantee on its phone services and plans. This thirty-day period begins on the day that you initially place your order, not on the day you receive your equipment.

Shipping methods vary depending on what shipping method you choose at checkout. Their free shipping offer takes 3 to 5 days. All customers will receive free shipping, even without having a Vonage coupon. You also have the option to purchase your box from a retail store near you.  Simply go to the Vonage webpage and scroll down to the bottom of the page. There you will find a link that reads “Find a local Vonage retailer”. Click on “Find and enter your location. When returning any Vonage equipment that was purchased from the retail store, all returns and exchanges must be handled at the location it was purchased at, not through the Vonage website.

International consumers can also take advantage of the free shipping option at checkout.  They are also able to ship to an APO/FPO address for military personnel overseas.


Returns at Vonage

If you need to return your Vonage equipment, you will need to contact them and receive a return authorization before shipping. Once you have received authorization, you can ship your device to Vonage Returns, BBB International at 420 Deerhurst Drive, Unit 4 in Brampton, Ohio L6T 5H9 Attn: Tilwood Dock.

If the device was purchased at a retail store, then any returns need to be done through the location from which it was purchased. Vonage will not accept returns of devices that were not bought directly through Vonage.

The equipment should be returned within 14 days of your service cancellation. Everything should be sent back in its original packaging, and in the condition it was in when it was received. If you have any questions regarding returns or authorization, you can call the Customer Service Department at 1-877-272-0528.

Vonage customer service


Vonage customer service

Vonage has associates available 24 hours a day, seven days a week through their online chat service. They can assist customers with a variety of issues including troubleshooting, service plans, installation and device returns.

The troubleshooting tool online provides a step by step guide to help you identify any technical issues you may be having with your device or service. They help troubleshoot common problems such as: not being able to receive calls, trouble making outbound calls, help setting up equipment, sound quality issues, and no dial tone issues.

U.S customers can also call 1-866-243-4357 from any Vonage phone number, Monday through Friday between the hours of 8 am to 2 am Eastern time or Saturday and Sunday from 8 am to 7 pm Eastern time.

International callers, outside of the United States, Canada, and the UK can also call international support at the same number as above from any Vonage number in any country. If you are calling from a non-Vonage number, you can call 1-646-564-2845 and a request a call back from one of their customer service representatives.

Vonage also has a Community Forum where consumers can message and comment, as well as ask questions and voice problems and concerns. You may use this FAQ for assistance during off hours.


Vonage coupons 2018

Customers have been using Vonage for inexpensive phone plans since 2001. Vonage offers great service at a low monthly price. You can even lower your next Vonage bill by using a Vonage coupon. A Vonage coupon may be able to get your monthly bill reduced by tens of dollars. Visit PromoPony to get the newest Vonage coupon codes. You can find a Vonage coupon for February 2018 by visiting PromoPony here.